About Solera
Solera Health is a vendor that coordinates access to programs that Premera members can use to improve their health and wellness.
Visit gosolera.com/premera or call 888-902-1410 (TTY: 711). Pick a health goal and answer a few questions in an assessment. Solera will match you to programs that best fit your needs. You will be provided instructions to register with the program you chose. Enrollment is not complete until you register with your chosen program.
Programs are a covered benefit for Premera Health Hub employees and dependents aged 18 or older. Solera Health will help determine if you qualify and match you to a program that best fits your needs.
This program is at no cost to qualifying individuals.
Call Solera at 888-902-1410 (TTY: 711) or email support@gosolera.com if you have additional questions.
Weight Management Program
The weight management program helps qualified participants make healthy changes in diet and activity to promote weight loss. You need to qualify for the program by taking a quick health quiz. If you qualify, you will be matched to a program based on your needs and preferences.
Premera Health Hub offers a range of programs designed to offer members a choice to fit their preferences. The programs generally offer the following components:
- In-person or online educational sessions about health, fitness, and diet
- Lifestyle health coach to help set goals and keep participants on track
- Small group for support and encouragement
- Helpful tools, like wireless scales and fitness trackers
The Centers for Disease Control and Prevention (CDC) and National Institutes of Health (NIH) have determined that when individuals lose just 5% of their weight they reduce their risk for developing diabetes¹, help control high blood pressure and blood sugars, and improve health in numerous other domains. Likewise, the weight management program helps individuals increase their weekly physical activity toward national guidelines. Getting the recommended amount of weekly physical activity is associated with "substantial" health benefits according to the 2018 Physical Activity Guidelines for Americans.
Only members that qualify for the program are able to earn a Fitbit activity tracker as part of the program. After you have been actively participating in the program, you will receive an email with a unique code to redeem a Fitbit. Call Solera or ask your health coach if you have questions about what it means to "actively participate". You can earn the Fitbit within the first two to nine weeks in the program. For any technical questions about how to use the Fitbit, members should contact Fitbit support at help.fitbit.com/cwsupport.
You will receive a scale only if you qualify for a weight management program and select a digital option. The scale will be shipped once enrollment is complete, typically within five to seven days.
Fitness and Exercise Therapy Program
The fitness and exercise therapy program helps qualified participants stay active, increase strength and improve flexibility so that they can avoid or have less muscle or joint pain. You need to qualify for the program with a quick health quiz. If you qualify, you will be matched to a program based on your needs and preferences.
Programs will vary depending on the severity and type of pain you are experiencing. There are two types of programs:
- Online fitness: Fitness app with thousands of workouts customized to your goals and certified personal trainers available for questions.
- Online exercise therapy: Meet virtually with a physical therapist to get a customized exercise plan. Complete exercises at your convenience. You’ll wear a movement sensor or use your phone to track your movements. Then you get real-time feedback and changes to your plan based on how you progress.
Digital exercise therapy programs have been proven to reduce pain and even reduce depression or anxiety.² Taking part can also reduce the need for pain medications or avoid or delay surgery.
Blood Pressure Management Program
The blood pressure management program helps qualified participants measure and track blood pressure while making healthy changes in diet and activity. You need to qualify for the program with a quick health assessment.
You'll need to use your smartphone, but everything else comes with the program. The programs include:
- A free blood pressure monitor that connects to the app for easy tracking.
- Leading apps that make it easy to see trends in your numbers and share with your doctor.
- Personalized tips or coaching for healthier living.
Studies show over 60% saw improvement in lowering blood pressure.
You will receive a blood pressure monitor only if you qualify for the blood pressure management program and enroll. The monitor will be shipped once enrollment is complete, typically within five to seven days.
Only members that qualify for the program are able to earn a Fitbit activity tracker as part of the program. After you have been actively participating in the program, you will receive an email with a unique code to redeem a Fitbit. Call Solera or ask your health coach if you have questions about what it means to "actively participate". You can earn the Fitbit within the first two to nine weeks in the program. For any technical questions about how to use the Fitbit, members should contact Fitbit support at help.fitbit.com/cwsupport.
Mental Health Program
The stress and sleep management program helps qualified participants support their mental well-being with apps for mindfulness, meditation, or coaching. You need to qualify for the program by answering a few questions. You will be matched to a program based on your needs and preferences.
Each program will be different based on your needs. They can help you:
- Reduce stress and improve sleep with meditation and mindfulness tools.
- Manage life’s changes with behavioral health coaching, therapy, and self-care resources.
- Decrease stress and burnout with live and on-demand mindfulness programs.
Diabetes Management Program
A diabetes management program helps participants manage the challenges of living with type 2 diabetes. The program provides personalized tools and support for better blood sugar management and better health overall.
Programs vary, but generally include the following components:
- A blood sugar testing device that plugs right into your phone.
- Unlimited test strips and lancets.
- An easy-to-use app for tracking, learning, and more.
- Personal health coaching for help and guidance.
- Healthy living tips you can start using right away.
The blood sugar testing device and supplies will be sent as soon as you enroll and usually arrives in five to seven days.
Only members that qualify for the program are able to earn a Fitbit activity tracker as part of the program. After you have been actively participating in the program, you will receive an email with a unique code to redeem a Fitbit. Call Solera or ask your health coach if you have questions about what it means to "actively participate". You can earn the Fitbit within the first two to nine weeks in the program. For any technical questions about how to use the Fitbit, members should contact Fitbit support at help.fitbit.com/cwsupport.
Digestive Health Program
The digestive health program helps qualified participants get to the root cause of digestive issues, identify triggers, and gain symptom control. You need to qualify for the program with a quick health quiz.
There are different programs based on your symptoms and severity. The health quiz will help match you to the right program. Programs vary, but include:
- Access to experts in digestive care. This will vary by program but may include nurse practitioners, physician assistants, registered dietitians, health coaches, and gastroenterologists. Access will either be virtual visits online or via chat in the apps.
- Premium apps to track and learn more about symptoms. You will also access your care team through the apps.
- Diagnostic tests as needed. Some may be samples mailed from home or require lab visits.
Our programs have seen more than 89% of participants achieve symptom improvement. This is collected from participant surveys.
If your program includes a gut microbiome test, your kits should arrive within two to five business days. After you submit your samples and send them back to the lab in the prepaid envelope provided, it will take four to six weeks to receive your report.
For programs that include virtual visits with a GI provider, you can usually get an appointment within seven days. Weekend and evening appointments are available. Some programs include unlimited visits with dieticians and others on your care team. These are easily scheduled using the app. Chat messaging is also available
Women's Health Program
Solera offers programs across a range of health concerns specific to women. The programs are designed to address the following concerns:
- Heavy Periods: Heavy bleeding associated with your menstrual cycle
- Cramps and pelvic pain: Pain from periods, sex, endometriosis, or other causes
- Bladder control: Loss of bladder control including leaks and overactive bladder
- Prolapse: Symptoms of heaviness or bulging in the pelvic area
- Fertility: Information and support when thinking of having a family
- Infant feeding: Support from lactation consultants and pediatric experts
- Perimenopause and menopause: Support for hot flashes, mood swings, and other symptoms common in perimenopause or menopause
Each program will be unique, but most include:
- Personal coaching from a health expert
- An app for online and on-demand access
- Education about your health concern
- Other tools to help manage your concern
Members should visit gosolera.com/premera, choose "Women’s Health" as their health goal, and then choose a health focus. Complete a quick health quiz to get a recommended program that is right for you. You qualify for a program if you are experiencing certain symptoms or health risks that the program addresses.
Tobacco Cessation Program
The tobacco cessation program helps qualified participants quit tobacco for good. Whether it’s cigarettes, vaping, or chewing tobacco, these programs can help you plan and succeed at quitting. You need to qualify for the program by answering a few questions. If you qualify, you will be matched to a program based on your needs and preferences.
You'll be matched to a program to fit your needs and preferences. Programs include:
- A personalized quit plan based on how and when you want to quit
- Scientifically backed strategies for dealing with cravings
- On-demand support and community interaction
- Quit medication, including nicotine patches, gum, and lozenges, delivered to your home
These programs have been proven to be two to four times more successful than doing it alone³.